Privacy Policy

1. Who We Are

Will Media Solutions (Pty) Ltd ("we", "us", "our") is a digital marketing agency registered in South Africa (CIPC). We operate the website willmediasolutions.co.za and provide digital marketing services to South African and international businesses.

Contact: hello@willmediasolutions.co.za

2. Information We Collect

We collect information you provide directly to us, including:

• Name and email address (via lead magnet forms and booking)

• Business name and contact details

• Marketing questionnaire responses

• Payment information (processed by third-party providers — we do not store card details)

We also collect information automatically:

• Website usage data via Google Analytics 4

• Ad interaction data via Meta Pixel

• Browser type, IP address, and device information

3. How We Use Your Information

We use your information to:

• Deliver the lead magnets and resources you requested

• Send you the email nurture sequence you opted into

• Book and manage strategy calls

• Provide our marketing services to you as a client

• Improve our website and marketing

• Comply with legal obligations

4. POPIA Compliance

We comply with the Protection of Personal Information Act (POPIA). As the Information Officer, the founder of Will Media Solutions is responsible for ensuring compliance.

You have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information (subject to legal retention requirements)

• Object to processing of your information

• Lodge a complaint with the Information Regulator

5. Data Sharing

We do not sell your personal information. We share data only with:

• Supabase (database hosting — EU/US servers)

• Resend (email delivery)

• Google (Analytics 4)

• Meta (Pixel — only if you've interacted with our ads)

• Calendly (booking)

All third-party processors are contractually bound to protect your data.

6. Cookies

We use cookies for analytics (Google Analytics 4) and advertising attribution (Meta Pixel). You can disable cookies in your browser settings. Some site features may not function correctly without cookies.

7. Data Retention

We retain lead information for 3 years unless you request deletion. Client data is retained for 5 years for accounting and legal compliance purposes.

8. Contact

For any privacy-related requests or questions:

Will Media Solutions (Pty) Ltd

Email: hello@willmediasolutions.co.za

South Africa